Maureen Kempton has been an exemplary FM for Bellrock and after many years when others may become complacent or sit back, Maureen has consistently delivered an exceptional service to her client; you only have to walk round the Cardinal Heenan High School to see (after 17 years) the tremendous condition it is in, the pride that she has in her role and the real sense of duty that is evident when you are with her. Indeed, the customers experience is always at the forefront of her approach. This was recently and specifically identified by the Cardinal Heenan High School Executive Head Teacher after a summer of extensive lifecycle works, deep cleans and pre-academic year improvements.
The Cardinal Heenan High School, Headteacher wrote:
“This is the fifth occasion when I have worked as Headteacher in a range of Schools including PFI Schools in Yorkshire and Humberside. During that time I have never seen a building so ready to receive learners’ for the start of the new academic year as I have witnessed here at Cardinal Heenan. Having a clean, organised and well maintained environment plays a significant role in driving up the academic achievement of the students because it reinforces in students the message of high standards. You are not my staff but I would like to thank you on behalf of the staff and students for all of the hard work you have undertaken under Maureen’s leadership to make this building ready for September”
She undoubtedly embodies the approach and ethos that we are looking to see within Bellrock and is an asset to the business as a whole. An extremely impressive performance.