Concerto wins London Borough of Richmond upon Thames

05 Dec 2017

Leading project and facilities management company, Concerto, has been awarded a new contract with London Borough of Richmond upon Thames (LBRUT). The local authority is a corporate landlord for 500 properties in West London and has recently formed a joint working initiative with the London Borough of Wandsworth, a neighboring council.

The Concerto software will support a range of maintenance and project activities including planned preventative maintenance, supply chain management and performance monitoring, as well as the management of site and asset-related information such as condition survey data, evacuation and business continuity plans. Concerto will also manage the reactive maintenance helpdesk. The deployment of the Concerto mobile application for both members of the council’s FM team, and contractors will streamline the processes, support lone workers and improve the quality of communication with the exchange of real-time data.

“The new contract with the London Borough of Richmond upon Thames is a fantastic opportunity to support the joint working initiative with London Borough of Wandsworth, one of our existing clients. The experience of working with Wandsworth has provided a proof of concept to help the Richmond teams execute the maintenance programme and project schedules in the most efficient way. The ability to scale the software deployment, would enable us to support further joint working initiatives with other councils,” said Kevan Davey, Managing Director, Concerto.

Mohammed Rahman CAFM Systems Manager, serving Richmond and Wandsworth Councils goes on to state, “The Property Services Division has aspirations for Concerto to be a “one stop” for all property-related queries including a comprehensive list of all the Council’s stock (buildings and open spaces). Concerto already allows the Division to place reactive and planned maintenance orders, and captures holds all building-related information, council leases and surveys, a database that can be continually developed for both councils.”