The leading light in technology-enabled facilities management (FM), Bellrock, has been awarded a new contract with Jungheinrich UK to manage building services at its eight customer service centres nationally, and head office in Milton Keynes. Jungheinrich is a leading provider of complete intralogistics solutions, with a comprehensive portfolio of material handling equipment, logistics systems and services.
This is a first generation outsource contract. Jungheinrich UK wanted to partner with an organisation that would be able to consolidate its supply chain, standardise service delivery, and ensure compliance. Given the nature of the customer service centres – where health and safety and the customer experience are paramount – and the diversity of locations, a bespoke solution that took into account the Jungheinrich growth plans was essential. The solution, underpinned by the market leading technology platform, Concerto, was developed by Bellrock’s team of integrated facilities management service delivery experts.
“We are delighted to have been awarded this contract by Jungheinrich UK. Our ability to provide live data on reactive maintenance requests and budgets, a dynamic PPM scheduling facility, compliance assurance and invoice validating capabilities were important factors in becoming a trusted partner,” said David Smith, CEO, Bellrock.