Peat House, Leicester

Contact Centre Agent

  • Answering calls from clients and contractors in accordance with the agreed procedures on which performance will be measured
  • Raising maintenance/security/Health & Safety orders via the Bellrock computerised databases following agreed procedure on which performance will be measured
  • Monitoring jobs already logged onto the system to ensure that the Contractor has attended the clients site within the agreed SLA

Learn More

Castle Hill Centre

Receptionist/Administrator

  • Meet and greet all visitors to the centre in a polite and professional manner.
  • Handle all bookings for meetings and conference rooms and maintain the database.
  • Answer all customer queries and redirect calls to internal/external parties
  • Provide information and advise customers about the facilities.

Learn More

Leicester City Centre

Marketing Co-ordinator

  • This is a Marketing role with a real focus on digital and social media tools which offers an excellent opportunity for the right candidate to develop a career in a growing business.
  • As a business we are developing a marketing plan that engages all stakeholders both internally and externally and need a talented junior marketing professional to support the Sales & Marketing Operations Manager in driving activity and growth across digital marketing channels.
  • A strong capability within this area is key.

Learn More

Frodsham, Cheshire - Concerto

Operational Support Administrator

  • Management and development of the office environment
  • Organising and arranging team activities
  • General administrative and clerical support
  • Preparing correspondence and documents
  • Providing support to the marketing team within our parent company
  • Preparing quotes and assisting with tender returns
  • Assisting the Managing Director with daily tasks (e.g. market research, minute taking, and arranging meetings).

Learn More

Leicester

Account Co-ordinator

  • Take ownership of  jobs where loss of trade has occurred until satisfactory completion
  • Keep Client informed until trade is resumed
  • Ownership of processes to ensure the processes are working efficiently
  • Monitoring of PPM status and Compliance
  • Dealing with e-mails relating to job/quote approvals and queries from Maintenance Surveyors, Property Managers, Property Controller, Suppliers and Contact Centre Operators
  • Obtaining authorisation from Account Manager, Property Controller and Surveyors for works exceeding set guidelines as requested by suppliers
  • Invoice query liaison with finance administration
  • Client adhoc reporting
  • First line escalation for the client

Learn More

Leicester

Auditor

To provide support and guidance to Suppliers, preparing reports to highlight any issues and communicating this back to the Client and Account Manager

Learn More